Open

01 Start in Telegram

Tap the
blueSIM button.

When you open the bot for the first time, the mini app button waits below the chat — in the lower-left corner.

Look below the message field

10:22•••• ◉ 100%
Borderless Internet | blueSIMbotbS
/start 10:21 ✓✓
blueSIMBorderless Internet
🌐 blueSIM — Global eSIM store

✈️ Travel without roaming
📱 Instant eSIM activation
🌍 Coverage around the world

👇 Tap the blueSIM button below to open the shop.10:22

Message

02 Inside blueSIM

Open
Support.

Your personal account opens automatically. Choose Support in the bottom-right corner.

Tap the highlighted Support button

CloseBorderless Internet | blueSIMmini app•••
Top upPartnersSpeed test
Current ordersHistory
Türkiye 10 GB30 days · Active64%
Europe 3 GB15 days · Ready100%

03 Contact us

Choose
Contact Support.

The first card opens a conversation with an operator who can already identify your Telegram account.

Tap Contact Support

CloseBorderless Internet | blueSIMmini app•••
←   Back

Support

Find answers to frequently asked questions or contact us

Contact SupportContact an operator for assistance
?Frequently Asked QuestionsFind answers to common questions
Terms and PoliciesLegal documents and privacy information

04 That is all

Send TEST
+ country.

We recognize your account and issue a complimentary 1 GB voucher for the requested destination.

One test per Telegram ID

bS
blueSIM Supportonline•••
Today
Welcome to blueSIM Support. What can we help you with?10:41
TEST
Türkiye 🇹🇷10:42 ✓✓
Request received

Your complimentary 1 GB voucher for Türkiye will be issued after review.

10:42

Message

1
GBcomplimentary
01/ 04

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